In a high-workload scenario, the recommended practice is to:

• A. Focus sequentially on one task until completion.
• B. Distribute tasks to minimize overload and maintain performance.
• C. Increase pace without resetting priorities.
• D. Delegate all tasks and disengage.

Answer: (B)

Distributing tasks to minimize overload and maintain performance is the right approach when work is heavy. By spreading work across people or systems, you balance cognitive load, prevent bottlenecks, and keep progress moving on multiple fronts. This makes it easier to prioritize urgent items, coordinate efforts, and preserve both speed and quality under pressure.

Focusing on one task at a time can create unnecessary delays elsewhere and let other important work slip. Increasing pace without revisiting priorities tends to raise errors and reduce overall effectiveness. Delegating everything and disengaging removes needed oversight and accountability, which undermines coordination and quality.